AN
Avril N

1 reviews | Active since Dec 2017

05 May 2022, 12:02

DON'T TAKE A CAPITEC FUNERAL POLICY! YOUR LOVED ONES WILL SUFFER!

Please please please don't ever take a funeral policy with capitec. I've been waiting almost 3 months for a claim to be paid out. And they are busy with ***** because they paid the amount due into a different account which does not even belong to me. Please for your family's sake do not take out a policy with them. They are cheap but the process in getting your money is so tiring and slow and everyone on their payroll is ***********!

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Replies (1)
Capitec Bank
Capitec Bank's reply05 May 2022, 12:05
Official
Good day Avril 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank