LS
Leon S

1 reviews | Active since Nov 2019

20 Nov 2019, 07:04

Dont Listen

They no longer listen they have become exactly like the big banks. Arrogant and system driven. Very disappointed!

0
Replies (3)
Capitec Bank
Capitec Bank's reply20 Nov 2019, 09:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply26 Nov 2019, 12:49
Official
Hi Leon S

Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable. 
 
Please return my call on the number provided in the SMS sent to your contact number. 
 
Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply17 Dec 2019, 08:28
Official
Hi Leon S

Please accept my sincere apologies for the bad service experience.
We have tried contacting you regarding your Hello Peter post to obtain more information to no avail. Should you wish to pursue the matter you may contact us.
Kind regards
Capitec Bank