RO
REGINALD O

1 reviews | Active since Sept 2019

14 Nov 2019, 13:50

DONT CARE ATTITUDE BANK CAPITEC BANK

I have a capitec account which i opened at the Braamfontein and used it for my business as a transaction account. The reason for me using it for mybusiness was the cheap service fees i paid for which i truly enjoyed. Up to 2014 I had no issue with Capitec until my account was blocked upon instruction from FNB and since than i have been pushed from post to pillar. Eventually they re-opened and with no consultation feel that they can not be held accountable for their reckless handling of my business and account. i have forwarded them a letter and till date they have not contacted me or even acknowledge my email. i though a bank that is different from the rest, tell me straight to my face that they just like the other banks which can do a **************** on your account.

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Nov 2019, 14:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank