1 reviews | Active since Jul 2016

23 Dec 2016, 10:45

Dont care attitude

<p>Why are your bank tellers allowed to chat away about their upcoming team building on saturday while we depositing money?</p> <p> </p> <p>Lack of focus makes for a very unsafe area.</p> <p> </p> <p>Was waiting to be assisted and the two consultants at the enquiry line was chatting away and even got another colleague to join them in their discussion. </p> <p> </p> <p>This is so unprofessional and not to mention unsafe while working with money. Great bank, but this is where FNB, Stnd,Nedbank and ABSA staff can really teach you guys a thing or two. </p> <p> </p> <p>Do you hire these people off the streets? no interview? </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Dec 2016, 10:50
Official

I acknowledge your posting, and have referred it to David Morris for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank