CM
Catherine M
1 reviews | Active since Mar 2025
04 Feb 2026, 14:48
Don't buy lotto from Capitec
I have a few issues but the final straw is them not paying out Lotto winnings from tickets bought via the app. I was told by 'customer services' to contact Lotto directly, when I asked to speak to a supervisor I hung on for 5 minutes and then the line went dead.
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Capitec Bank's replyOfficial
04 Feb 2026, 16:36Good day
Catherine M,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply04 Feb 2026, 16:36
Official
Good day
Catherine M,thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.