MF
Marzelle F

1 reviews | Active since Oct 2018

29 Dec 2023, 07:42

Don’t believe the credit tips and tricks!

Wow I have been a client for so many years and once again you disappoint me and its not even a surprise! Giving tips on how to build your credit profile and and and…. Paid off my 6 month loan so much quicker and that was supposed to be brownie points to my credit rating??? Then your agent phones me to tell me I don't qualify???? Capitec just does not make sense? All these tips and advice and I don’tqualify…. Really

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Dec 2023, 08:00
Official
Good day Marzelle F  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
MF
Marzelle F's update29 Dec 2023, 08:27
Reviewer Update
Now I get a message saying you cant get hold of me!!!!
****!
I spoke to a capitec agent yesterday!
And no one has even tried phoning today!
My November and December payments have not even been updated on the credit bureau!
How do you operate and think its fine to actually manipulate some one’s credit scorring