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nizaam S
1 reviews | Active since Sept 2012
06 Dec 2022, 08:10
Don't bank with these people
Logged 3 complaints now no one has reverted back to me on my query, it's been almost a week and my capitec account is still stopped. This was resolved by the complainant who said that Disocovery Bank already emailed capitec to unblock my account. I am at my wits as I cannot access my funds and capitec just doesn't care. Spoke to Abigail who was suppose to call me back but never did
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Replies (2)
Capitec Bank's replyOfficial
06 Dec 2022, 08:13Good day Nizaam
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Dec 2022, 08:13
Official
Good day Nizaam
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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nizaam S's updateReviewer Update
07 Dec 2022, 08:31We are not resolving my issue, I sent a detailed avadavit through to your forensics team, a copy of my id, the complainant also stated this was not a eft ****. To date I provided you with all evidence and yet my account has still not been unblocked. I refuse to wait a day longer for this to be resolved. Been up and down and wanted airtime calling.
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nizaam S's update07 Dec 2022, 08:31
Reviewer Update
We are not resolving my issue, I sent a detailed avadavit through to your forensics team, a copy of my id, the complainant also stated this was not a eft ****. To date I provided you with all evidence and yet my account has still not been unblocked. I refuse to wait a day longer for this to be resolved. Been up and down and wanted airtime calling.