RP
Richard P

1 reviews | Active since Jun 2018

30 Mar 2021, 23:52

DONT BANK WITH THEM BEWARE

I have banked with you for 11years. I needed your help to buy a house for my family. You kept declining me because you were using a credit check from 2017. You advised me to call the Credit Dept. They delete all my info and put me on Handed Over status. ***!!!!! So I have to go to other places to get help. They bull**** me and you allow them access to my account to the extent that debichecks are approved without my knowledge. My financial name is ****ED YOU ***EN ****S DONT EVEN CARE. My money I work for is being looted from my account while you should protect it. I phonned 26 times and you could not be bothered did not even care. Ek HOOP GOD VAT ALS WEG VAN JULLE AF ***KEN GEMORS. JOU MA SE ****. Now I am swearing Morena customer ***kol care ****insultant ***en uneducated ****. How would you feel hey. YOU DONT CARE AND I WILL MAKE SURE EVERYONE KNOWS WHAT YOU HAVE DONE. GID HOOR MY

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Replies (2)
Capitec Bank
Capitec Bank's reply31 Mar 2021, 14:21
Official
Good day Richard
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 



RP
Richard P's update31 Mar 2021, 14:28
Reviewer Update
But nothing is done. This is the 4th query