ZS
Zaamie S

1 reviews | Active since Oct 2022

29 Mar 2023, 12:11

Don't ban with these guys

My Capitec savings account was blocked because of a deposit made by a customer of mine. Her bank FNB reported to capitec suspecting *****. This was not the case and the incident has been resolved. FNB has instructed capitec to unblock the account 4 times already and its now the 3rd day and my account is still blocked.

This is pathetic service and treating customers as ********s. Please unblock my account

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Mar 2023, 14:10
Official
Good day Zaamie 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank