PT
Phumlela T
1 reviews | Active since Aug 2019
30 Aug 2019, 12:00
Donorique Wessels u are a star!
I recently had an issue with rcs Bank. I had transfered funds into their account by mistake and I did not know what to do. Donorique Wessels a complaints officer at Capitec Bank contacted me and followed up. He did an excellent job, contacted RCS cards himself, sent out necessary documents for my refund to be done. I must say he went the extra mile. Phone calls to check how I was doing, he did a great job. Got my refund☑️thank u Donorique u are a star!
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Replies (1)Capitec Bank's replyOfficial
30 Aug 2019, 15:16Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Donorique, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Donorique, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply30 Aug 2019, 15:16
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Donorique, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Donorique, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
