TB
Tanya B

1 reviews | Active since Nov 2016

03 Nov 2016, 12:00

DON'T OPEN A ACCOUNT WITH CAPITEC

<p>I changed to Capitec this week first time I deposit money (R3450) in by the ATM Elridge Mall Boksburg they counted my money and said transaction declined and took my money without deposit in my account I phoned ********** 043 they promised me it will be sorted in 48 hours after 48 hour I phoned they told me I need to wait 28 days. Please tell me why people need to stay with Capitec if the services is so bad and I need to wait for my money so long because your ATM was broken?????????</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Nov 2016, 14:59
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank