LM
Lulama M

1 reviews | Active since Oct 2016

29 Jun 2020, 15:23

Doesn't care about it's clients

Capitec cannot provide me with atleast a letter that confirms that I made a booking with intercape online even after they can see the on the bank statement. What kind of a bank can't assist their clients indeed? I have done a verification and the consultant can see that payment went off but no assistance.

I made a payment of R750.00 on the 27th to intercape

0
Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2020, 16:42
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank