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darren-lee johnson

1 reviews | Active since Aug 2018

31 Aug 2018, 14:00

does not want to close my account

i went into a capitec branch in carlton centre to close my account as im not happy with the monthly charges the consultant goes on to tell me i must payn to close my account as i lost my card wich is nonsensical to me must i realy pay to replace a card only for them to close my account as i lost my card like seriously. this is nonsense

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Aug 2018, 15:15
Official

I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank