VB
Vasti B

1 reviews | Active since Sept 2018

10 Jan 2019, 10:28

Does Capitec have and client service....does it excist?

Client dont excist.... they just dont answer mails say on phone they will come back to you ...4 months now that i have same problem. At the branch they cant help.... they blocked my account for an reason. All i want is to withdraw my money of R17000.00 and close all my accounts with them.

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Jan 2019, 12:28
Official
Good day

I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
 
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
VB
Vasti B's update16 Jan 2019, 15:20
Reviewer Update
Thanks to good response from Capitec Bank... they say i must go to branch and they will call forensics to lift hold...and now there is a long story again...no money yet...