Do you realise what an inconvenience you have caused??? I'm LIVID!!!!

Because of your absolute incompetence, you have incorrectly captured the debit order date at the 26th of the month. Because of your misguided error, one of my loan account now reflects an arrear amount and this erroneous arrear is preventing me from transferring funds from my Credit Facility. Who told you that I get paid on the 26th of the month? No-one!!!!!! So, why on earth do you simply decide to randomly capture a date as the debit order date when my salary slip CLEARLY states that my pay-day is on the 28th. Do you realise what a mess and a frustration and an inconvenience you have caused? There’s just no way that I am going back to a branch to complete the application for a Credit Facility AGAIN, as instructed by your consultant. The process of applying for a Credit Facility is abnormally lengthy and I really do not have time to repeat the process again. Please rectify your blunder now! You messed it up now fix it! Get this resolved please and STOP CAPTURING DEBIT ORDER DATES BEFORE YOUR CUSTOMERS GET PAID. You have caused me utter frustration. Just FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - and check the date on the payslip PROPERLY. It's not rocket-science, for god's sake