DB
Denise B

1 reviews | Active since Oct 2013

20 Apr 2015, 08:36

DO U WANT MY MONEY CAPITEC? or mst I go elsewhere?

I had ALL my documentation ready, originals and copies and my money that I wanted to open my account with. I wss at your Andries/corner Pretorius branch, and TSHIDI told me that because the \date"on my statement was not on the proper place"

0
Replies (4)
Capitec Bank
Capitec Bank's reply20 Apr 2015, 10:25
Official
Hello Handinakufara,

I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank

DB
Denise B's update26 Apr 2017, 13:14
Reviewer Update

Zenande Tabata never did respond, did she?

Capitec Bank
Capitec Bank's reply26 Apr 2017, 14:38
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply12 May 2017, 16:25
Official

Hello Denise

I refer to our email correspondence. I trust that I was able to put the matter into perspective. Should you have any further enquiries, please feel free to contact me anytime.

Kind regards

Candice Dawson

Designated Official