MP
Meagan P
1 reviews | Active since Mar 2016
26 Jun 2023, 22:26
Do not use Capitec Bank. Ever.
Almost two months ago I made an eft payment with a higher amount. I called Capitec bank, chatted to the agents. I did this a few times! Used my airtime and data.
Still to date the bank I bank with, can't help me because the money was paid into another business account.
How is that even possible? Am I not suppose to be the client that you help first?
A few years ago the same thing happened when I was banking with FNB. They assisted me within the second!
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
27 Jun 2023, 09:48Good day Meagan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply27 Jun 2023, 09:48
Official
Good day Meagan
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
