PM
P M

1 reviews | Active since Feb 2025

01 Feb 2025, 11:02

DO NOT USE CAPITEC BANK!

I recently used the “send cash” option on the Capitec app, to pay someone when she went to the ATM to withdraw she was told that the funds were redeemed. We did a follow up at the branch and we were given a case number and today I got an SMS that said the money was redeemed within a minute and none of us were near an ATM at the time the voucher was redeemed.

DO NOT USE Capitec Bank! 🚮🚮🚮🚮🚮🚮🚮

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Feb 2025, 13:00
Official
Good day P M, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec