J
Johanna

1 reviews | Active since Jul 2023

21 May 2024, 15:42

Do not trust Capitec...

Do not trust Capitec funeral I went into arrears and asked Capitec Client Care what can I do they advise that I should not worry that if I reinstate it within 2 months I will still be covered, took out a new one with the app message that it will lapse 29 May they lapsed it and is refusing to check why my banking app showed that message in my insurance bracket.

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Replies (1)
Capitec Bank
Capitec Bank's reply21 May 2024, 17:10
Official
Good day Johanna Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec

Best regards,