DL
Daleen L

1 reviews | Active since Dec 2018

22 Jul 2019, 16:50

DO NOT TAKE A CAPITEC LOAN INTEREST RATES ARE TOO HIGH AND THEY REPORT YPU TO EVERY CREDIT PLACE IF YOU ARE UNABLE TO PAY 1 INSTALLMENT

I have taken out a loan of R50 000 thinking it will give me credit ability to achieve a better ratting to my shock afte i have paid half the term of the loan i could not pay 1 (ONE!!!!!) MONTH as a result they have been harassing me phone call after messages stating demanding if i do not pay it i would be known as a bad payer just for one month Now i am struggling to catch it up i have tried numerous ways app**** for most loans you can find at every bank they do not want to help me at al because of one month that i could not pay capitec

But.... The worst part is yet to come they sms and email me i am in arrears for the amount of R2950 when i go to banks the banks tell me i am in arears to R 6000 now please tell me how does a bank allow this to happen double the amount i owe and then report me only after one month i would understand 3 to 6months of non payment but this is ridiculous just for one month but the interest rate is ****ing a person my whole loan is 46500 might be more or less but i pay back R3300 per month without saying its unfair or not adding up i did but now that they have made my name bad across the whole banking systems i cannot keep quiet DO NOT TAKE ANY LOAN FROM CAPITEC THEY DO NOT REASON WITH YOU

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Replies (2)
Capitec Bank
Capitec Bank's reply23 Jul 2019, 10:58
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply21 Aug 2019, 09:24
Official
Good day

As per our email conversation, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank