MA
Michael A
1 reviews | Active since Jan 2017
01 Dec 2024, 15:45
DO NOT PAUSE YOUR VIRTUAL CARD!
Business Banking: I tried pausing and then resuming my virtual card, since then the virtual card does not work. Removing it and adding a new virtual card does also not work. In desperation I added my physical card, and now that is declined due "suspected *****". I provide business software to clients, and host on servers, but cannot pay for the servers, this is a nightmare. Save yourself a lot of stress, phone call, and contacting support (still not resolved), and just don't pause your virtual card.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
02 Dec 2024, 07:09Good day Michael, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
Capitec Bank's reply02 Dec 2024, 07:09
Official
Good day Michael, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Best regards,
MA
Michael A's updateReviewer Update
02 Dec 2024, 13:18Thank you the issue has not been resolved, I can now make payments. I still wont pause my card again.
MA
Michael A's update02 Dec 2024, 13:18
Reviewer Update
Thank you the issue has not been resolved, I can now make payments. I still wont pause my card again.