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Chanelle L

1 reviews | Active since May 2018

12 Jan 2026, 12:10

Do not open funeral cover at Capitec bank

Capitec Bank is a low class bank filled with different types of ****s.The internet is full of stories of how people were cheated out of funeral policy claims.The only thing they all have in common is to make sure your claims aren't paid out.i wanted to do at the time was to just cut ties with this bank it is unreliable.The only reason I agreed to continue was because I was told that I can reinstate the policy and the waiting period would be waived.Otherwise I would have just started a new policy with Old Mutual or outsurance.Why would I start a new policy with a bank I think so low of?

Different people call you to "investigate" while you're already told your story doesn't sound right by this person.These people just call to follow procedure the chances of the claim being fairly investigated is 0.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Jan 2026, 12:40
Official
Good day Chanelle We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank