MM
Makuks M
1 reviews | Active since May 2019
27 Mar 2020, 01:02
Do not open account with Capitec ,very useless bank
Capitec Bank is so *********** and only after profit not caring about its client at all. I have double debited two different amounts for a personal loan.
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
28 Mar 2020, 10:15Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Mar 2020, 10:15
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
MM
Makuks M's updateReviewer Update
28 Mar 2020, 17:03Hello
you have promised to return my money that was erroneously debited from my account but till date nothing is refleting in my account. I can assure you that I am considering leaving Capitec to FNB . I have been paying loans and credit cards over 200k with you never missed a payment and now you become greedy and just do as you like with my money..watch this space, you will chase me if you don't returm my money asap.
you have promised to return my money that was erroneously debited from my account but till date nothing is refleting in my account. I can assure you that I am considering leaving Capitec to FNB . I have been paying loans and credit cards over 200k with you never missed a payment and now you become greedy and just do as you like with my money..watch this space, you will chase me if you don't returm my money asap.
MM
Makuks M's update28 Mar 2020, 17:03
Reviewer Update
Hello
you have promised to return my money that was erroneously debited from my account but till date nothing is refleting in my account. I can assure you that I am considering leaving Capitec to FNB . I have been paying loans and credit cards over 200k with you never missed a payment and now you become greedy and just do as you like with my money..watch this space, you will chase me if you don't returm my money asap.
you have promised to return my money that was erroneously debited from my account but till date nothing is refleting in my account. I can assure you that I am considering leaving Capitec to FNB . I have been paying loans and credit cards over 200k with you never missed a payment and now you become greedy and just do as you like with my money..watch this space, you will chase me if you don't returm my money asap.
Capitec Bank's replyOfficial
31 Mar 2020, 07:58Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply31 Mar 2020, 07:58
Official
Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
MM
Makuks M's updateReviewer Update
31 Mar 2020, 20:38Thank you
MM
Makuks M's update31 Mar 2020, 20:38
Reviewer Update
Thank you