Do not open a business banking account or bond account with Capitec 🤬

I asked them earlier this week to assist me with Bank statements for my bond account. They promised and guaranteed that the moment I leave the branch the statements will be in my inbox. It's 4 days later and they still have not sent it. I even responded to their email saying I am still waiting. The consultant Thokozane is not responding to my emails and I told him I am still waiting for the Bank statement.

Why must I beg them for a statement? I need the past 6 months bank statements.

They can't even give me access to the App. I have been struggling for months. They promised they would create my app profile but I am still waiting.