DO NOT BANK WITH CAPITEC - YOU WONT BE ABLE TO MAKE PAYMENTS DUE TO SELFIE FEATURE NOT WORKING

Can I give no stars?? I have been with Capitec bank for several years now and never really had an issue. Then all of a sudden I am standing in a bicycle shop ready to pay and have to take a selfie with my APP in order to make an EFT payment. Over and over and over and over I try everything to take a selfie, reinstall the app, call the customer care line (that tells me I need to drive to my nearest branch) and I can not pay for my purchase because my APP - which I logged into using BOTH a code AND my fingerprint, does not want to accept my selfie. Then fast forward to the present day, I again am unable to do an EFT (small amounts - so nothing major) to two different suppliers (that I have paid before) because the APP does not accept my selfie!!! I am unable to make a payment, customer care again says ' just drive to a branch near you and they will assist with a selfie' !!! I do not have time to drive and wait in a queue - if we all had time to do that then we wont have online banking or APPS. Changing my bank account this weekend - and also just because Im over it - changing my mobile service provider (which is Capitec) as well.

The selfie feature is NOT working !! When will Capitec listen to their customers!!?!?!