BT
Brian T
1 reviews | Active since Dec 2021
15 Dec 2021, 07:53
DISSIPOINTED
I AM VERY DISAPPOINTED WITH CAPITEC BANK FORENSICS TEAM I LOG A MATTER ON THE 02/12/2021 AND TODAY IS THE 15/12/2021 AND STILL NO FEEDBACK AFTER I SENT ABOUT 7 EMAIL TO ASK FOR FEEDBACK
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Replies (3)
Capitec Bank's replyOfficial
15 Dec 2021, 08:41Good day Brian
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Dec 2021, 08:41
Official
Good day Brian
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BT
Brian T's updateReviewer Update
17 Dec 2021, 15:17Due to the poor service and FEEDBACK Dumisani can't access his salary because his account is still on hold because Forensic are very very bust
BT
Brian T's update17 Dec 2021, 15:17
Reviewer Update
Due to the poor service and FEEDBACK Dumisani can't access his salary because his account is still on hold because Forensic are very very bust
Capitec Bank's replyOfficial
21 Feb 2022, 10:33Hi Brian
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 10:33
Official
Hi Brian
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank