DISSIPIONTED

Hi<br> I app**** for an emergency loan on line but when I haven't and still did not hear anything back from them to go to the branch to find out<br> When I entered I spoke to a consultant/adviser that gives you a number .He asked me for what am I there I responded in saying about me applying online for a loan and that I need to speak to a consultant but to my surprise he actually shouted over the room saying the following \ can you apply for a loan on line"which to me that is a capitec account holder is quit shocking because its my matter and if I wanted anyone to know my situation then I announce it to the world and because of him not even knowing what facilities the bank offer is disgusting as he is there to guide me as a client but he does not even have the knowledge to provide me with anything. Totally unprofessional ???"""