NL
Nabilah L

1 reviews | Active since Jul 2020

06 Apr 2022, 10:35

DISSATSIFIED CAPITEC CUSTOMER

I require assistance from Capitec to carry out an investigation into why my account has been put on hold on instruction by Shackleton Credit Management. I wake up on Monday morning, 4 April 2022, and without warning a hold has been put on my account because of a so-called judgment by Shackleton. As far as I can see on this platform, Hello Peter, this company is incredibly shady. So why has Capitec, a reputable company, acted upon their instruction? The sheriff of the court of Pietermaritzburg, where this judgment was made, has advised that Capitec acted unconsitutionally without proper investigation and evidence. I went into a Capitec bank and they gave me a handwritten case number, could not even provide an actual judgment letter. I am hoping Capitec can do the right thing by acting on my behalf, their customer, instead of this Shackleton who may actually be conducting ********** business, as is found on many social media platforms!

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Apr 2022, 10:48
Official
Good day Nabilah

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank