Dissatisfying customer service

I made to call Deceased estate regarding a claim. I received a poor service from Samela, I waited for more than 10 minutes and only to get an unprofessional, *********** staff who further refused to put me through to her supervisor.

Capitec sells us lousy service. Instead of people being paid their claims, they sent clients from pillar to post.

I need assistance ASAP. Please contact me on the below number provided for Tlomatsane attorneys +***3 or And *** Keneilwe Mthethwa