RM
Refilwe M
1 reviews | Active since Sept 2017
17 Jun 2021, 02:58
Dissatisfied Customer
I a so livid and dissatisfied because Capitec bank decided to debit me 3 times, not even twice, 3 times without my consent! And the annoying part is, I’m overseas and can’t just go into the bank and reverse that transaction. That money was for something very urgent, and they just decided to debit me! Very dissatisfied customer!
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Replies (3)
Capitec Bank's replyOfficial
17 Jun 2021, 06:33Good day Refilwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Jun 2021, 06:33
Official
Good day Refilwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
RM
Refilwe M's updateReviewer Update
17 Jun 2021, 08:18Kindly not that I have also emailed collections and stated where I should be contacted. I hope this matter gets resolved as soon as possible.
RM
Refilwe M's update17 Jun 2021, 08:18
Reviewer Update
Kindly not that I have also emailed collections and stated where I should be contacted. I hope this matter gets resolved as soon as possible.
RM
Refilwe M's updateReviewer Update
17 Jun 2021, 08:19Kindly note that I have also emailed collections and stated where I should be contacted. I hope this matter gets resolved as soon possible.
RM
Refilwe M's update17 Jun 2021, 08:19
Reviewer Update
Kindly note that I have also emailed collections and stated where I should be contacted. I hope this matter gets resolved as soon possible.