Dissatisfaction with Capitec bank

I received money through my client which was deposit on Wednesday last week that within few minutes it was reversed back by this bank called consultant was *********** couldn't help me it took the person to go the next day to the bank and received help offwhich consultant in the bank in Khayelitsha couldn't even do the call for the last to call me to require for MH details like something so sensitive my identity details yes I got the money back after a day that it was sent just spoke to complaints agent from them named siyasanga who just felt like my complaint is little money why would we compansatec for inconvenience just us poor people bank with them there is a lack of respect through consultants of this bank I will no longer use them I am closing my account for good because of type of treatment o receive money through them because everyone uses Capitec bank it is convenient to pay through this bank but today I am being told the matter has been resolved making excuses about ATM having been faulty no response of saying will have to look further and we do further investigation so the next time this will not happen again