Dissatisfaction regarding Capitec Bank

IN NOV 2025..i had some ****mers on my bank account..i went to the police station for an affidavit and took this to Capitec Waverley and they forward the documents without my permission to the ***** department for investigation. Two weeks ago i wanted to pay with my card and no active response I asked them per email and whatsapp to please unlock my account..After a few minutes the card is blocked again so each time for block or unblock they take R3000.00 But still they keep on blocking the card and account. For two months i could not Use my card for payments because of my account that was blocked. They do not respond to any emails, just making calls to Cape Town from my cell phone and i am a pensioner, so this is the service i get after seventy years with Capitec Waverley.

Each time any payment is made into or going out of my account Capitec contanct me to ask for what the money is going for. It's not necessary for them to know for what my money is going for.