KA
Keagan A

1 reviews | Active since Aug 2019

01 Oct 2019, 08:04

Dissappointed

I have been waiting for 3 weeks since a reversal had to be done on a transaction i didn't authorize. Why was i advised 7 days and then still end up waiting like this!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2019, 15:04
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank