TB
Thapelo B

1 reviews | Active since Jul 2018

26 Sept 2023, 13:18

Dissapointing

In all honesty, Caputec's banking services have proven to be subpar. It's highly likely that if you're a customer with them, you've experienced disruptions in their mobile banking system on a monthly basis, particularly on critical paydays like the 25th or the last day of the month. It appears that the bank may be struggling to accommodate the large number of clients they've attracted with their seemingly affordable offerings. This recurring issue is increasingly inconvenient, and I'm contemplating launching a campaign to encourage middle-class earners to consider alternatives to this bank due to these ongoing disruptions.

0
Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2023, 16:09
Official
Good day Thapelo  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank