LB
Lesego B
1 reviews | Active since Feb 2021
06 Jan 2025, 12:38
Dissapointed
It has been 4 years since I paid the debt I owe but I was told that credit will never be extended to me even though I have paid. Recently I just enquired about capitec extending credit to me, one of the agents explained that I just need to send the Paid up letter then the status will be changed. I must say I am very dissapointed at the service Capitec gives to it clients.
Even now there is no response regarding my email that I sent for a status change. I am really not happy at all.
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Capitec Bank's replyOfficial
06 Jan 2025, 14:44Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply06 Jan 2025, 14:44
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.