ND
Nonhlanhla D

1 reviews | Active since Aug 2025

22 Dec 2025, 15:03

Dissapointed

I have went to the branch as they instructed that i may asked for temporary access to my account so that will get my money back since they unable to open it so i went to branch last week monday and they said i must wait for their email again that will say i may go to branch to withdraw the money, thwy said i will recieve it in 24hours but still nothing till today! I have told them that was my savings for my kids christmas clothes, am dissapointed

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Dec 2025, 16:39
Official
Good day Nonhlanhla, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec