DISSAPOINTED CLIENT

Good Day Re: INCIDENT REPORT ***8

My ID number is *******84 and I would like to lodge a complaint, which I will forward to Hellopeter.Com should the issue be not resolved by 15:00 pm today. I logged in a call on Saturday to access funds from my Tax Free Investment account. The consultant explained everything like previously as it was not the first time. Today is Thursday and I still cannot access my funds. I have debit orders and school registration fees that I have to pay but cannot access these funds. I have been calling Capitec Bank since Monday and it does not look like I am getting anywhere as your Call Centre keeps on telling me they are working on it. This is really bad Capitec and I wanted to move my Salary to Capitec Bank, but this is a raw deal. This is bad indeed and I am so disappointed and I know you will probably respond after three days and by then, my complaint would have been sent to Hellopeter.Com. I can see you don't value me as a client anyway. Kind regards Disappointed Client