DISSAPOINTED CAPITEC

I RECENTLY OPENED AN ACCOUNT WITH CAPITEC AND I AM SO SORRY I DID.... I MADE A PAYMENT AND TRIED TO PRINT THE PAYMENT HISTORY PROOF. WHAT A JOKE!!!!! I SEARCHED FOR THE BENEFICIARY AND "NO RESULTS" WERE FOUND EVEN THOUGH I HAVE ADDED THIS AS A BENEFICIARY TO MY BANKING PROFILE. I TRIED CONTACTING THE CALL CENTRE AND THEY CANT EXPLAIN WHY THIS IS HAPPENING?? I HAVE BEEN TRYING AND TRYING AND TRYING AND STILL CANNOT ACCESS THIS RECIPIENTS PAYMENT HISTORY BECAUSE IT IS NOT FOUND????? WHAT A USELESS BANK WEBSITE!!!!!