1 reviews | Active since Jul 2016

12 Jul 2016, 17:26

Dissapointed by Capitec

<p>Capitec asked me many times to move my salary to capitec bank but they are unable to trace a tranfare of 8hours from Capitec to Capitec even if I give them the reference. I am told transfare takes 3 working days and to reverse takes another 3 working days. This is hopeless service.</p> <p>The app was not working in the morning when it starts working it re-assigned its own banks to where i want to send money</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Jul 2016, 06:15
Official

I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank