Dissapointed

The worst bank ever. I'm rating you 1 star because there's no zero. They blocked my account since 2021. I can't have access to it, I just want my money and go the bank that appreciate it's customers. I don't know how many time I visited the branch, sent emails and calling their customer care which make you wait for more than 20minutes. I submitted the supporting documents needed but till today no one has come back to me as promised. Can you please unblock my account. I'm no longer going to the branch about this cos I'm tired of you guys and your lies. All I want is my money.