Dissapointed

Myself and my husband has had a fight with Capitec bank since 5April2023.After my husband Mbulelo Thomas switched the policy he had with avbob to capitec in february.He was then told that there will be no waiting period.In april 2023 he claimed because one of our loved ones whom he covered passed on.He had been sent from pillar to post until Siyasanga the respected and trusted **** of their complaints department phoned because we had posted on this platform to say if my husband sends the cancellation letter from avbob she will process the claim.He then said if however i still post here about the claim she will just close the complaint because she is attending to it.we are in the middleof a second week since my husband sent the cancellation letter directly to her,she is still quiet with no feedback or update.well then Siyasanga give us your verdict sothat we are able to take our complaint to the next level..i also want to tell you Siyasanga that i will make a noise to all platforms sothat people can know that you are not reliable.i have just read on news 24 about the ****s of people who get paid on 25April 2023 found 00 balance in your apps yet its their payday.Tell people of South Africa who exactly are you.Are you part of the syndicates that ****s poor people?Are you really credible for our people to trust you with their lives?Believe me I will take my salary to another institution,trust me and will share my experience with you with my departmental employees on our wellness day and will never invit you in any of our wellness days cause you are pathological ****s.I am telling you for the second time that i am not a drunkard nor a psychopath,i know my story and facts and i will drag Capitec's name in the mud until Jesus comes back from Nazareth while making sure that South Africans know about this