Dissapointed

I visitec Capitec Bank located at Ulundi Kingsenzangakhona Shopping Centre where I was very dissapointed.I arrived outside their buildings as early as 07:00 because I wanted to be the first one since its peak period.I was with my mother who needed to open a new account,my intention was to check if I could qualify for consolidation loan which unfortunately I could not due to attitude from one of the employees.1)I noticed that there was a paper with the opening time which was 08:00 which I understood.We then wait until 08:15 and no budy was telling us what not and what what some of the staff came out of the building without even greeting us and telling us whats going on.Until one of the staff(male) came out to tell us how to stand on the queue.I then asked about the opening time on the door and thats when I felt the response was not appropriate,without apologising he responded to say the time has changed ,and I said we were not aware since they have not changed on the paper on the door.And he responded to say oh well its the maintanance issues,yesterday they did tell people which I was not one of those they cant keep saying one and the same thing.2)he also advised that if I am with my mother I wont get inside well I believe that because of the Covid19.whic I understood,what worried me now was that I also wanted to do something which I couldnt say in public since were outside the building and there were many people.He ended up saying Well maybe its because yena he did not wake up on the wrong side of the bed and I am just being ****y for no reason.Now I need to understand if was I wrong by asking about the opening time.I ended up calming down and I posponing what I wanted to do,sadly.