Dissapointed

Hi my name is Jon Andrews Yesterday 27/06/2019 i went to Capitec Bank at the Brookside Mall in Pietermaritzburg to open a bank account. The lady at the front reception counter asked me for in ID which i produced. She looked at it and said that something is wrong with it. I told her that there is nothing wrong with my ID but she became rude & abrupt towards me and said that there's no way that i can use my ID at that bank and that i must go and apply for my ID card and get it before i come back to that bank. I was shocked at her attitude so i asked to see the manager. She shouted out in front of all the people inside the bank and all standing in a line to use the ATM saying that she is the manager. By then i was furious and so embarrassed i just walked away shocked at the unruly disrespectful treatment i got from Capitec Bank. I know for a fact that my ID is a legit South African ID and i've never had anyone tell me such nonsense befor ever