vR
virginia R

1 reviews | Active since Oct 2017

09 Jun 2019, 07:56

Dissapointed

I feel defeated!!my account was handed over to some attorneys,and I have to say,they are doing a very lousy job, I have been dealing with Mary Mashabane of GVMS attorneys,from the word go she gave me wrong information,and advised me wrong, then another consultant called me to advise that when I make an arrangement to pay, the is absolutely no interest that will be added on my account.

To my surprise my outstanding balance is now 123 000.

I called Mary wanting to make arrangements,cos I want to pay this thing off so I can fix my credit record. I asked her how much do I need to pay to atleast cover my arrears,and also asked for a term . To my suprise she said there is absolutely nothing that I can do, basically is too late for me.

Can someone from Capitec give me a call so that we can try and negotiate a way forward or atleast give me options.

I want to settle this matter latest by next year.

Thank you

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Jun 2019, 12:11
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,