LV
Lillian V

1 reviews | Active since May 2023

05 Feb 2025, 15:35

dissapionted customer

I went to Capitec to dispute a debit order of R2500.00 that went of my account from max law. The agent told me she cannot help me i must just change my banking details.I even called the call centre and they told me the Agent can suspend the debit order.Why must i change everything just because an agent wont help me is that what we are paying banking fees for????

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Feb 2025, 16:40
Official
Good day Lillian V, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.