SM
Stacey M
1 reviews | Active since Nov 2017
28 May 2019, 13:01
disputing fees
I received the best service at Capitec Lenasia square. The service was fast and efficient however I have one problem, My Debit card expired so I went to renew my card then they charged me a fee for a replacement card and from my knowledge they not allowed to charge a fee if the card is expired but they can charge you a fee if the card is lost.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
29 May 2019, 08:25I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply29 May 2019, 08:25
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,