LK
Lindy K
1 reviews | Active since Oct 2020
20 Mar 2025, 17:29
Disputed transaction
I disputed in traction in 2024 with the bank and stopped my card,I did not order a new card ever since.Today the same merchant debited my account again I'm failing understand why,I did not engage on that transaction,the merchant was not 3d secured when the transaction took place I did not receive even an OTP. Deal with matter or we are going to ombudsman
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Capitec Bank's replyOfficial
20 Mar 2025, 18:36Good day Lindy,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply20 Mar 2025, 18:36
Official
Good day Lindy,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.