MD
Mbali D

1 reviews | Active since Sept 2022

07 Sept 2022, 23:23

Dispute declined

I don't know if I should continue to trust capitec with my money in august on the 25 went to make a withdrawal of R500 but only R200 came out of the express machine waited in the atm but nothing I just want my money please and also went to gateway branch in mhlanga Durban told me to wait for 30days but today I received an sms saying dispute decline how come? Give me on reason I should trust capitec with my money and I am very angry I need my money back please

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Sept 2022, 06:32
Official
 Good day Mbali Deborah Dlomo 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 

Capitec Bank