Dispute
The 24 hour client care centre is a problem i got an sms notification of an online purchase of R570 that i did not authorize and i tried to call the customer service for enquiries and disputing but all i got was i the music and the machine i had to wait until my airtime of 50 was finished, now the issue here is i want to dispute and online transaction because even if i go to the branch they cant help me
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day Ms Nkambule
I trust that you are well. Following on our telephone conversation today. You informed me that the matter has been resolved.
Please feel free to contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management
Capitec Bank
Best regards,
Good day Ms Nkambule
I trust that you are well. Following on our telephone conversation today. You informed me that the matter has been resolved.
Please feel free to contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management
Capitec Bank
Best regards,