DISPOINTING SERVICE

As a client of both FNB and Capitec I am very disappointed in the service I've received from them.<br> On the 18/12/2015 I transferred R9000.00 from My FNB to my Capitec account without realizing that the last three numbers of my capitec account is incorrect and I only realized this on the 22/12/2015 and I immediately notified both banks. 23/12/2015 FNB had me complete documents which they later informed was the incorrect forms and then had me complete the correct forms which was sent to Capitec and I was informed that I would receive feedback within five Working days. Two weeks has past and still I haven't received feedback nor has my money been transferred back into my account. I now know that FNB and Capitec do not put their clients first nor do they make their clients a priority. I've given this much thought and once my query is given the attention it should get I will consider taking my business elsewhere where it will be appreciated.